Introduction
Welcome to highheelsccbe.com, operated by Ka Kit Limited. These Terms of Service govern your use of the website and the purchase of shoes from Ka Kit Limited. By accessing or using highheelsccbe.com, you agree to be bound by these terms. If you do not agree, you must not use the website.
Eligibility and Account
You must be at least 18 years old to purchase shoes from Ka Kit Limited. You agree to provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials. Ka Kit Limited is not liable for any loss arising from unauthorized use of your account.
Orders and Payment
All orders are subject to acceptance by Ka Kit Limited. Prices for shoes are displayed on highheelsccbe.com and are subject to change without notice. Payment must be made through the available payment methods. Ka Kit Limited reserves the right to refuse or cancel any order for any reason. You will receive an order confirmation via email to the address provided.
Shipping
Ka Kit Limited ships shoes to addresses within the regions specified on highheelsccbe.com. Shipping times vary based on the destination. The customer is responsible for providing a correct and complete shipping address. Ka Kit Limited is not responsible for delays caused by carriers or customs authorities.
Returns and Refunds
Ka Kit Limited offers a strict 14 days no-reason refund policy. You may return any pair of shoes within 14 days of receiving the order for a full refund, provided the shoes are unworn, in their original packaging, and with all tags attached. To initiate a return, contact [email protected]. The return must be postmarked within 14 days of receipt. Once the returned shoes are received and inspected by Ka Kit Limited, the refund process will begin. Refund processing and arrival to the customer's account takes at least 14 days. This period begins after Ka Kit Limited approves the return. Refunds are issued to the original payment method. For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Ka Kit Limited does not control PayPal's processing times and is not responsible for any delays beyond the 14 days period, except as required by law.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within this 7 days period and provide photographic evidence of the damage or defect. Ka Kit Limited will review the claim and, if approved, will provide a replacement or a full refund. Claims submitted after 7 days of receipt will be denied. This 7 days period is strict and begins on the date of delivery as confirmed by the carrier.
Order Cancellation
You may cancel an order within 24 hours of placing it by contacting [email protected]. After 24 hours, the order may have been processed and cannot be cancelled. Ka Kit Limited reserves the right to cancel any order at any time for any reason, including suspected fraud. If Ka Kit Limited cancels an order, a full refund will be issued within 14 days.
Intellectual Property
All content on highheelsccbe.com, including text, images, logos, and software, is the property of Ka Kit Limited or its licensors. You may not reproduce, distribute, or create derivative works without express written permission. The trademarks and service marks of Ka Kit Limited may not be used without prior consent.
User Conduct
You agree not to use highheelsccbe.com for any unlawful purpose. You must not attempt to gain unauthorized access to any part of the website. You must not interfere with the security or functionality of highheelsccbe.com. Ka Kit Limited reserves the right to terminate your account for any violation of these terms.
Indemnification
You agree to indemnify and hold harmless Ka Kit Limited from any claims, damages, or expenses arising from your breach of these Terms of Service or your use of highheelsccbe.com. This indemnification obligation survives the termination of your account.
Limitation of Liability
Ka Kit Limited is not liable for any indirect, incidental, or consequential damages arising from the use of highheelsccbe.com or the purchase of shoes. The total liability of Ka Kit Limited for any claim is limited to the amount paid for the specific order. This limitation applies to the fullest extent permitted by Hong Kong law.
Governing Law
These Terms of Service and any dispute arising from the use of highheelsccbe.com or the purchase of shoes from Ka Kit Limited are governed by the laws of Hong Kong. Any legal action must be brought in the courts of Hong Kong. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Changes to Terms
Ka Kit Limited may revise these Terms of Service at any time. The revised terms will be posted on highheelsccbe.com. Your continued use of highheelsccbe.com after any changes constitutes acceptance of the new terms. You are responsible for reviewing these terms periodically.
Contact Information
For any questions regarding these Terms of Service, contact Ka Kit Limited at [email protected], +852 5311 1124, or by mail at 14/F, Sun Wah Feng Centre, 1 On Yip Street, Chai Wan.